FULL CONTACT

IS WHO WE ARE.

FULL CONTACT

IS WHAT WE MAKE.

We are connectors, using every means necessary to deepen the
engagement between a brand and a consumer.

We are inventors, innovating not for the sake of innovation but for the
sake of propelling our clients’ businesses forward.

We are transformers, extremely well versed in the art of launching
and revitalizing brands.

We are people, down-to-earth and thoroughly enjoyable people
who work with our clients in a way they tell us is both rare and refreshing.

We are Full Contact.
We make Full Contact.
And we think you’ll love what Full Contact can do for you.

Full Contact is a full service multi-channel ad agency that specializes in deepening the engagement and broadening the appeal between brands and consumers through our award-winning creative. Founded in 2006, the Boston-based agency covers every touch point there is — digital, social, mobile, broadcast, print, out-of-home and promotions — for a remarkable variety of regional, national and global brands.

Featured

Thomas & Friends

Thomas & Friends


Thomas & Friends

Thomas & Friends have been among children’s first playmates and most cherished toys for generations. Now, new Rail Rollers help them form that friendship even sooner. They’re big, bold, and chunky, just perfect for learning hands. And as this little guy shows you, a whole lot of fun.

ATLANTIC BROADBAND

ATLANTIC BROADBAND

The benefits of Atlantic Broadband’s ultra fast internet speeds can take many forms, everything from keeping a small business running smoothly to powering a three-hour chat among besties.

Atlantic Broadband_UPS AND DOWNS from Full Contact Advertising on Vimeo.

Cumberland Farms

Cumberland Farms lets you fill up in any way imaginable. Whether you’re filling up at the pump, craving a large cup of Farmhouse Blend coffee, pining for our pepperoni pizza, or searching for the perfect breakfast for under $4, Cumberland Farms’ brand new store experience has you covered!

Symmons

Symmons


Symmons

As a premier manufacturer of residential and commercial plumbing products, Symmons has built its reputation on quality. Our new brand campaign showcases why a faucet’s inner strength is just as vital as its outer beauty.

Arbella Insurance

Arbella Insurance


Arbella Carpartment Insurance

Our latest spot for Arbella Carpartment Insurance shows that combining your auto and renters coverage is an idea even your parents would approve of.

CAMBRIDGE SAVINGS BANK

CAMBRIDGE SAVINGS BANK


Cambridge Savings Bank

Since the beginning Cambridge Savings Bank’s focus has been on the customer, but a lot of banks claim that. In their new brand campaign, Full Contact wanted to show not only what CSB is all about, but also how their unique approach to service makes their customers really feel.

Papa Gino’s<br>Packaging

Papa Gino’s
Packaging

PG_Packaging

Papa Gino’s and Full Contact revitalized the packaging that has defined New England’s favorite pizzeria for a generation by infusing a contemporary yet authentic look with a fun personality.

Our Work

Cumberland Farms Farmhouse Blend

We set out to create a campaign that highlighted both the surprising taste and the equally surprising price of Cumberland Farms new iced coffee. To keep the surprises coming, we enlisted the services of summer beach icon David Hasselhoff. But even we were surprised by the consumer response to our “One Surprise After Another” campaign and the international phenomenon that followed.

Consumers began buzzing about the signs. And then they began stealing them – by the hundreds.

CumberlandFarms-Media

The Hoff-napping phenomenon quickly became a news story all across the globe.

CumberlandFarms-NewsSpot

After shattering Iced Coffee sales goals, we brought the Hoff back for a second year.

Tommee Tippee

A household name throughout the rest of the world, this global baby feeding brand had little brand awareness in the US and Canada. We helped Tommee Tippee change all that, by creating this disruptive and wildly effective digital, social and print campaign.

Tommee-Tippee_Ads

Instead of replicating all the other brands in the category with their warm and fuzzy approach, we chose a more realistic direction; one that humorously suggests feeding time can be a lot less dramatic when Moms choose the bottle brand that’s closer to the natural way of doing things.

Soothers_OnlineAdvertising_Campagin2

Soothers_OnlineAdvertising_Campaign1

Soothers_OnlineAdvertising_Campaign3

Arbella Insurance

Arbella came to Full Contact with a challenge: Help them build a connection with a new generation of customers – Millennials. This group represented an enormous opportunity for Arbella but had little awareness of and interest in the insurance category. The client wanted a campaign that would make that meaningful connection with Millennials. We came back to them with a new product idea instead.

Arbella-Flag

Carpartment is a new insurance program designed specifically for the Millennial that combines renters and auto insurance. Our fully integrated campaign around Carpartment was contemporary, humorous and perhaps even a little bit edgy. It was a very different approach for the category and a very successful campaign that has helped keep Arbella moving forward.

Arbella_Laptop

Arbella-tvspot

Cumberland Farms SmartPay

SmartPay is an innovative mobile payment and rewards program that saves customers 10 cents a gallon every time they pump gas at Cumberland Farms. It is also a game-changer that puts the convenience store retailer squarely at the cutting edge of providing consumers a far more enhanced experience.

From a marketing standpoint, Full Contact had a hand in every facet of SmartPay’s launch including product development and design, user Interface and of course all the messaging and advertising ideas that followed.

CumberlandFarms-Phone

CumberlandFarms_SmartPay_Van

CumberlandFarms-Photos

Zipcar

Zipcar is fast becoming one of the world’s coolest transportation brands. The product is as simple as it is remarkable; offering cars by the hour or day to an urban audience, with gas and insurance included.

When we began working with them in 2007, their goals were lofty but their awareness was low. We needed to do two things: Get on the radar screen of their city-dwelling target while also hammering away at their extremely aggressive new-member acquisition goals.

We used a full arsenal of innovative and traditional media to spread our message to urbanites across the globe – anyone who needed a car to do something in and around the city.

A brand this simple and remarkable deserves its advertising to be the same way. Our extremely multi-channel campaign was designed to reach the young urban dweller in all the places that they lived, worked and played and positioned Zipcar as the smarter, simpler way to live an active life. It wasn’t just about the car. It was about all the things you could do with the car. It was different, it was inspiring, it was simple, and it worked like crazy.

One of the quickest ways of making a meaningful connection with consumers is by the visual way a brand is represented. This is something that is a unique strength for us here at Full Contact.

We excel at creating logos, packaging, websites, collateral, environmental messaging and other design elements that instantly broaden a brand’s appeal and resonate with the very people we’re trying to connect with.

 

Castle Island Brewing Co.

CastleIsland_Logo-Cans
CastleIsland_Identity

 

Cumberland Farms

CumberlandFarms-ChipsCumberland_Farms-PackagingCumberlandFarms-Packing2

CZ-LogosCZ-Soda

 

 

F-Squared Investments

 

F-Squared_Branding

Safety 1st

Since 2009, we’ve helped Safety 1st with a number of successful initiatives, including the launch of the most advanced car seat safety system ever designed: Air Protect. In this digital video and print campaign, we chronicled an emotional meeting between a real family whose child was saved by an Air Protect car seat and the very people who made that car seat.

Safety1st-Ads

Safety1st-Spread

New England Baptist Hospital

There are 77 different hospitals in the Boston metropolitan area; needless to say, it is a crowded category. Our job was to make sure New England Baptist Hospital was able to truly stand apart. The good news is we already had a position of strength to start from. They are the only hospital in all of New England devoted exclusively to orthopedics.

NEBH-Ads

But we wanted to do more than lead the category; we wanted to own the whole idea of movement. From the tagline we created, “Expertise in Motion”, to the campaign we built around the idea, our work helped New England Baptist to claim its stake as the only hospital 100% devoted to keeping you moving – a strategic high ground not often seen in hospital marketing.


NEBH-Billboard

We portrayed movement as not just an ability we all have, but a wonderful gift – an astounding power you never want to be without.

Cumberland Farms Chill Zone

After observing how young consumers were getting creative making their own customized beverages at the Cumberland Farms Chill Zone, we urged our clients to not only allow the behavior but embrace it. Our Mix Up Yours campaign was an inventive social, digital, mobile, broadcast, and in-store celebration of consumer creativity and social sharing.

ChillZoneCharacters

To increase engagement, we created a series of memorable characters with distinct personalities – each one corresponding to a different flavor.

ChillZoneTongue
 

Friendsday Wednesday was an innovative social media promotion. It was basically BOGO on steroids – a program that encouraged kids to bring their friends to The Chill Zone.

ChillZone_Friendsday

ChillZone_Friendsday_Facebook

Our Clients

 
 

Leadership

Timothy Foley

Timothy Foley

Partner, Creative Director View Details
Marty Donohue

Marty Donohue

Partner, Creative Director View Details
Jen Maltby

Jen Maltby

Chief Strategy Officer View Details
Lauren Kimball

Lauren Kimball

Director of Account Management View Details
Kate Sumner

Kate Sumner

Director of Finance & Operations View Details
Amy Brown Weber

Amy Brown Weber

Director of Business Development View Details
Timothy Foley

Timothy Foley

Partner, Creative Director

Over his 25-year career, Tim has earned a reputation as a valued business partner to his clients and as a consistent creative award-winner; accomplishments he holds in equally high regard.

Tim, along with his longtime creative partner, Marty Donohue, started Full Contact based on a shared passion for finding the best way to connect brands with consumers. Since then, he’s been fostering work that does just that for brands like Cumberland Farms, Arbella, Safety 1st, and Zipcar.

Tim’s experience spans across a wide range of industries and media channels. His work on brands like Dunkin’ Donuts, Anheuser-Busch, Stride Rite, Calvin Klein, Top-Flite and Boston.com has helped get tons of attention for those companies while driving strong business results.

Prior to starting Full Contact, Tim spent 12 years at Hill Holliday. He worked on Harvard Pilgrim Health Care, Bank of Boston, Anheuser-Busch, John Hancock and spent eight years on the Dunkin’ Donuts account. Most notably,Tim was the Creative Director and art director on the launch of the “America Runs on Dunkin’” campaign.

Marty Donohue

Marty Donohue

Partner, Creative Director

There is one simple reason to explain the success Marty’s had in his twenty-plus years of advertising; he truly loves what he does.

It shows in the award-winning work he creates, the brands he champions, the relationships he fosters, and the terrific agency he is helping to build.

Marty, along with his creative partner of almost twenty years, Tim Foley, oversees all the creative and production work done at Full Contact.

His brand experience runs far and deep and includes Cumberland Farms, Zipcar, Safety 1st, Disney, Dunkin’ Donuts, Anheuser-Busch, Calvin Klein, CVS, Marshalls, Arbella, John Hancock, Lotus, Fleet Bank, Boston.com, Star Market, Harvard Pilgrim Health Care, and Top-Flite.

Before opening Full Contact, Marty spent eleven years at Hill Holliday, where he eventually rose to the rank of Executive Creative Director.

When he’s not working, Marty and his wife, Marea, live vicariously through their three off-the-wall twenty-something children, but still manage to be in bed by 10:30.

Jen Maltby

Jen Maltby

Chief Strategy Officer

Less than a minute into our very first meeting with her, we wanted to hire Jen. Her impeccable credentials spoke for themselves, but the minute Jen started speaking we knew we found the perfect person to head up our strategic planning department. She wasn’t just an excellent strategic thinker and doer; she was an awesome person, too.

Jen has a remarkable ability to boil down a staggering amount of information, analysis and consumer feedback into a simple, compelling strategic insight. Her background in consumer research and brand planning offers a unique perspective on how and when to tap into the consumer to inspire great work. Jen’s innovative way of thinking and brand storytelling has benefited a host of national and global brands throughout her career, including Bank of America, Kraft Foods, Heinz, Intercontinental Hotels, Tyson, ESPN, Eddie Bauer and Stop & Shop.

And she does it all with great humor and great humanity. Which is why we actually did hire her pretty much after that first minute.

Lauren Kimball

Lauren Kimball

Director of Account Management

She’s got an enormous amount of stellar brand experience.

She’s unbelievable with clients.

She has the respect and admiration of everyone in the agency.

She has a smile on her face all day long.

And boy, are we lucky to have her as our Director of Account Management.

Lauren Kimball is an absolute pro in every sense of the word. Before she came to Full Contact, she had worked on an incredible host of retail and financial services brands including Fidelity, Citizens Bank, Keurig, Webster Bank, Monster, IKEA, and Green Mountain Coffee.

She has a knack for rolling up her sleeves, immersing herself in a client’s business, and making great things happen for both brand and agency.

Kate Sumner

Kate Sumner

Director of Finance & Operations

One of the things that surprises people about our ad agency is how well run we are as a business. A lot of the credit for that distinction goes to Kate Sumner, our Director of Finance & Operations.

Kate makes sure we are always running a tight ship for ourselves as well as our clients. She also keeps a sharp eye on our accounting, billing, contracts, administration and day-to-day operations.

She is a true expert in her craft. Before she joined Full Contact she spent 22 years at Hill Holliday, one of the best run agencies in the country. Kate spent most of her time there as VP Controller. She is an absolute pro at what she does, and we are thrilled that she is such an essential part of our team.

Amy Brown Weber

Amy Brown Weber

Director of Business Development

You know how there are people out there who were seemingly born to do what they do? Amy is one of those people.

She is incredibly organized, detail-oriented, and takes multi-tasking to a whole new level. She always seems one step ahead, and brings a passion and energy to business development that rubs off on everyone around her.

Amy honed her skills at giant agencies like Arnold Worldwide and fast-growing agencies like Connelly Partners. At Full Contact, she not only spearheads all of our new business efforts, she is also at the forefront of helping us share our agency story with the world.

Amy is often times the first person a prospective client comes in touch with. We couldn’t dream up a better person for the job.

She also happens to be a virtuoso with a Crock-Pot, an unapologetic collector of shoes, and a life-long dog person who now finds herself owning a cat named Bailey.

Our Blog

We’re in For a Busy Fall

Ask any marketer and they’ll tell you that today it is both harder and easier to get your message in front of your target audience. There are now more ways than ever to connect with consumers; at the same time, consumers are getting better and better at blocking out messages they don’t want to see. And this fall it’s only going to be more difficult, not less. For anyone who hasn’t added it all up, consumer mindshare is going to be hard to come by for a few reasons. Read more

What We Found: Snapchat Edition

FC_Snapchat

Fun fact: Did you know that more than 2/3 of Snapchat videos are viewed with sound? If you don’t already, give the Full Contact Snapchat profile a follow and watch (and listen) for our upcoming content. Read more

Blurred Lines: Diversifying Agency Roles to Build Better Brands

BlurredLinesHere at Full Contact, everyone in the agency brings a different experience from working in a variety of facets of the greater marketing world. We have folks hailing from experiential agencies planning big events for big brands, global holding companies working with clients with some of the largest budgets, in-house experience, smaller boutique agencies, and even work outside of the traditional advertising industry.

Read more

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